Annoying hotel Pros: Bed is comfy. Resteraunt serv...

Annoying hotel Pros: Bed is comfy. Resteraunt service was pleasant. Cons: Provided incorrect wifi password since they were out of stickers Out of hilton honors letters as well Provided different incorrect information after inital check in information leading to a back and forth which is unacceptable at an luxury hotel. Missing the simple customer service gesture of "I am sorry". They need training. Small rooms...elbow rests against shower handle while sitting on toilet really now... No turndown service I would not stay here again. There are plenty of other luxury hotels in the area.