shelly l

Review of Kaman's Art Shoppes, Inc

I wanted to have a caricature done of my daughter,...

I wanted to have a caricature done of my daughter, son in law and two grandkids at downtown Disney. We waited 45 minutes for the artist to finish the person ahead of us. He was well aware we had been standing there waiting, yet took someone else ahead of us. I told him my family had been waiting and wished to be next. I think my saying this must have annoyed him because he then took a second person ahead of us! My daughter now spoke up and said she was next. The artist ignored her and the customer spoke very rudely to her, telling her basically "too bad, go home." There was a second artist at this stand that also was very rude and unprofessional to us. We finally grew tired of waiting and tired of being treated so poorly, so we gave up on trying to create this souvenir of our first trip to Disneyland. They missed out on our money, we missed out on a memoir for our babies. All I can say is your customer service is horrible and I will tell as many people as I can of our experience with Kamans art. I will never use this company nor would I ever recommend them to others. Kamans Art, you would do well to teach your employees the "art" of customer service.