Edmond LaFrance Review of Google
Joke - no sales capability or customer service whe...
Joke - no sales capability or customer service when it comes to PIxel phones, yet wants to play and says it's otherwise e.g. argumentative phone staff (recorded calls) re: invitation that was no good in 2hrs. vs. One Plus and Tesla who can get it right by comparison and are startups with far less infrastructure, and no Google supervisors were reportedly available per same staff when requested, culminating in transferred call to outside support with Synchrony having no ability to hear on other end, despite long call with aforementioned staff wherein suggested would just go to an Apple store and walk out with 2 new iPhone 7 devices on the Apple iPhone upgrade program. Sadly, in light of no stock, coupled with 5-6 weeks delay to get even the most limited and last options e.g. 32GB silver Pixel (5"), Google will lose again to Apple by billions and billions and billions of dollars, in spite of having 10 YEARS to figure out how to build and sell phones, which is why Apple has $250 BILLION ($1/4 *TRILLION*) in cash vs. Google having $75 billion (less than 1/3rd the amount) even though it is Google who is the de-facto ruler in all things search plus cloud computing plus sitting on the largest # of cell phones globally, noting the agent didn't care Apple makes 90% of all profit in the cell phone industry. Pathetic. C'mon now Google, either be in the phone business and learn how to sell phones (hint, take every order) plus care about customers (hint, don't argue), or leave it to the pros like Apple and Samsung (whose devices are readily available, and, minus the Note 7, are practically bulletproof e.g. water resistant to 10 feet for 30 minutes, plus have wireless charging, Samsung Pay to use practically anywhere, etc.) i.e. maybe go partner with Samsung and open some stores (200+, hint hint) like Apple has done, so you can't hide behind phones. Abysmal service.
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