Two hours and 15 minutes to change the oil and rot...

Two hours and 15 minutes to change the oil and rotate tires. Fortunately I was not charged for the rotation but I was not at all happy about the time it took. HOWEVER...we didn t even get to pull the car away from the service department parking area and NOL was on the phone wanting to know how the service went and wanting to buy back the car. Quite frankly we will never again purchase a vehicle from NOL and maybe someone should monitor how quickly these check-up calls are made...vulture comes to mind!