K

Katie Lee
Review of la Torretta

3 years ago

I recently had a wedding room block at La Torretta...

I recently had a wedding room block at La Torretta and stayed two nights there as well. My experience with the two rooms I stayed in was great. Everything was clean and I was able to check in early with no issues. However, a lot of the guests who attended my wedding at stayed at the hotel had less than stellar experiences. Two guests were checked in to rooms that were never cleaned, and never did get cleaned, therefore they lacked clean linens and had dirty toothbrushes, trash, and other items strewn about the room. Another guest was checked in to a room that did not have heat, which was much needed on an unseasonably cold night. We were also told the hotel bar would stay open as long as there were plenty of guests, this was not the case. At 12:45 they called for last call with at least 20-30 people still drinking and in conversation. When asked why they were closing so early we were told that the bartenders had been there since 2 pm and were ready to go home. Overall I'd say my stay was average at best which I was really disappointed in after planning with them for so long to make my wedding weekend great and give my guests a wonderful place to stay.

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