My reviews are up and down. First off, the staff ...

My reviews are up and down. First off, the staff is SO RUDE! Everytime I spoke with someone their attitude was definitely not what it should be when dealing with this kind of work. I had a therapist and psychiatrist. I only spoke with Iris once and I did not really connect with her. It was almost as if I was just stared at the whole time and that was it. Now my psychiatrist on the other hand Dr Agecha was AMAZING! I definitely connected with her. She knows I am against medication and she was helping me try to figure out other ways to cope with being a single working mom with nobody. Well last time I spoke with Dr Agecha was probably around June or July. It's been quite hectic with juggling work and virtual learning for the kids and everything. I received a letter stating I had to make an app or my case was closed. I repeatedly made attempts to call and left 2 voice-mails letting them know I needed an app scheduled. I called today and they told me my case was closed! How is this allowed? I guess the same way these rude receptionist are allowed the attitudes they have towards the patients! So unacceptable! Wish I could just talk to Dr Agesha personally without having to go through them!!!