I had my first encounter with your body shop manag...

I had my first encounter with your body shop manager, James Dostall on February 22nd. I was recently back from vacation when I came to the Ford body shop due to my car being hit in a parking lot while I was away. I contacted the person who hit my vehicle who recommended I get in contact with your dealership. I showed up at the dealership without an appointment and James was very busy that day and politely asked me to go enjoy a coffee and come back in half hour which would give him enough time to evaluate the damage on my vehicle. While I was away he did just that as well as was in contact with the gentlemen that hit me to arrange payment for the work that needed to be completed. James went above and beyond providing me extrodinary service from the first time I met him to getting my car back to me. My car looked like a brand new vehicle by the time I got it back ans he was more then accommodatin to my schedule. I am very impressed with the service and quality of the job and will recommend Ford and James to family and friends.