Colleen Moore

Review of Complexions Day Spa

Very disappointed. I called and made an appt. for ...

Very disappointed. I called and made an appt. for a chem. peel. They called me to confirm my appt. for a peel. When I arrived, they asked me to sign a form necessary to receive a peel. Instead of a peel, what I got was a sales pitch. I was told that I couldn't get a peel unless I used some specific products (sold there!) for three weeks to prepare for a peel. Bait and switch...As to the response I received from them....I came in for a peel. There was no misunderstanding what I was there for. I was very clear about what I wanted. There was no discussion beforehand about pre-treatment or consultations. I came in for a peel only, and instead I got a $120 sales pitch.