Michael Keutmann

Review of DiamondCluster

Had my custom engagement and wedding rings made he...

Had my custom engagement and wedding rings made here. Overall had a terrible experience. Both had to be re-made several times due to defects in the gold. They spelled my named wrong in the engraving. When I had a duplicate ring made for my husband (smaller size), they tried to charge me more. After the wedding, a new spot showed up on the band. I was so fed up I didn't bother having it fixed. The staff is friendly, and others I know have had better experiences here, but I cannot recommend Windy City Diamonds.