Bat Venom

Review of Horizon Insurance LP

Terrible! Unbelievable errors in their billing ca...

Terrible! Unbelievable errors in their billing caused my checking account to be depleted and charged an overdraft because they deducted a premium payment twice. On top of this, I was on hold 45 minutes to get through to a supervisor who I was told could correct this and then she tells me she can't promise a correction and will get back to me by the end of the day. They were quick to double bill me and debit my checking account but the correction cannot be fixed in one day! All in all on the phone an entire hour and still no correction was done. Absolutely disgusted!