Cleanliness was a major issue. Mold was present ar...

Cleanliness was a major issue. Mold was present around the windows and the carpets were stained. We called from the room phone to let the front desk know but nobody answered. We had to call from our cell phone to talk to someone. They offered us a $50 credit and kept us in the same room even after everything we explained to them. This was about 8 days ago and I still have yet to receive my credit. I called the hotel just now and they told me it takes 3-7 business days for the credit to go thru. They said their system was slow regarding it. They re pretty fast however when it comes to taking your money. After our experience there, my wife and I are telling everyone to STAY AWAY FROM HARRAH S!