Unfortunately I have to agree with another recent ...

Unfortunately I have to agree with another recent poster. I've 8 pieces of furniture from Unto this Last. It's simple, stylish and hard-wearing, I love it, but the service is diabolical to be frank. Long, repeated delays to production are common, you get automated emails of delays with no apology and no response to emails. Very disappointing. I'll also be avoiding until they can demonstrate better customer service.