Christy Ram

Review of Public Works Commission

I agree, it is hard to get a human on the phone (y...

I agree, it is hard to get a human on the phone (you HAVE TO BECAUSE their online and phone system is useless). Sometimes I have to try a couple of times.
Another thing, why did PWC remove the option to get your balance from the automated line using your phone? As it is I still cannot set up an online account, I keep getting an error message. I never had problems until recently. Their messages are always about "unusually high call volumes" so why can't we at least have access to our balances through a low tech easy means-the phone!

They need to figure out their automated system quick,because PWC looks like a bunch of amateurs.