Ainur Kayupova Review of Castello di Amorosa
Disappointing experience!!! I was so excited and h...
Disappointing experience!!! I was so excited and happy coming in, but it became a torture and full of negativity as soon as we walked in! EXTREMELY RUDE employees- especially Lisa, very pushy about everything as if you are on their time or you are the service provider. Everything we asked with a smile, we got a negative answer.
Ex. 1. May I take a picture of the bottle I just tasted? - No, we don t sell it anywhere, bottle names are on the menu (The same menu that Lisa kept trying to remove asking at the same time if we re done) They want you to get in and out, buy bottles at the end.
2. Do you sell bottles that we can age and open in 10 years? - People here buy already aged bottles and here are the prices.
3. Negative attitude and rolling eyes of the representative is not what I wanted to experience in my first time in Napa
Please go elsewhere, there s no kindness in this place!
This business does not belong in Napa Valley and the whole idea of it is not for a good experience but to Sell-Sell-Sell! Felt like a Car Dealership!

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