dschwabbie schwabbie Review of Orlando Harley-Davidson
I was shopping for a new sportster. I wanted a 201...
I was shopping for a new sportster. I wanted a 2019, 1200 sportster. However, I don't like the paint options of the 1200 Iron. I did really like the 883 in rugged gold denim. So I talked to my local dealer in Jacksonville Fl. They told me I couldn't get that bike financed without putting money down and ended up telling me my best option was to get a 1200 Iron and do a stage one on it then get it painted. I said okay I will have to think about it and I wanted to shop around. I ended up contacting Marie Milien from Orlando Harley. I told her what I wanted and she worked with me on the deal. She was able to get me the bike I wanted with the 1200 big bore kit installed and a stage one upgrade. I also didn't have to put any money down and she delivered the bike to me at work in Jacksonville for free. All I had to do was drive down on Saturday to finalize the deal and sign paperwork. Once there I met Marie and she set me up with Leone a sales man at the store. He was amazing and extremely friendly and knowledgeable of the bikes and products. Once everything was ready we went to the finance guy Travon. Also a great employee he had all the paper work ready and all the numbers were exactly what Marie had told me through text earlier that week. By now the deal was done and I thought that was it. I was wrong we then went outside and they had music blasting and bikes revving up and announced that I just bought a bike and everyone there came up to congratulate me and welcomed me to the Harley family. Then we went on a tour of the dealership. We met Sara who talked to us about the rider rewards program and showed us around the store. Then it was off to parts were we met Cody who gave me a parts catalog and told us about all the parts that are offered and how their dealership keeps a lot of stuff in stock because they are a large volume store. We then get to go to service where we meet Nick the service manager. He was really cool and ensured me that all the work (big bore kit and stage one) would be completed as soon as possible and I had nothing to worry about. Also once they were done he or Marie would reach out to me to schedule delivery of the new bike. Although I didn't get to meet him Randy was the tech that did the work on my bike. Randy if you see this thank you the bike is amazing its so fun and will get up and move. I haven't stoped smiling every time I see the bike or get on it. You did an amazing job. Tony the last man in this group of people that made my experience so amazing, delivered my bike to me on a Saturday while I was at work. He took care of the bike during the trip and handled the transport of it wonderfully. All and all I would HIGHLY RECOMMEND this dealership to anyone looking to buy a Harley. I know when and if I get a new or second bike it will be from this dealership. Thank you all again for all the hard work you put into making this a stressless experience for me and my wife. I feel like I can't say thank you enough.

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