Terrible. Just sick of calling my case handler and...

Terrible. Just sick of calling my case handler and he is never there. Sending emails with no answer. No callbacks,no emails no updates, nothing! Letters that never arrive, and i have to call them to say that the letters never arrive, giving me a link for an online account that never works and having problems with my account, saying that my case was closed but apparently i had 2 accounts! Last update was in beginning of december (i called), i was told that they were busy, i don't know what that means, maybe my case it's not important! Telling me that my case would be around 3 to 6 months, im going to 7 months now. 1 month of fisio, 1 month not working for stopping on a crosswalk and getting hit from behind by another car.