Thomas Schmidt

Review of Kerry Hotel Pudong, Shanghai

A great hotel in a nice environment. Perfect and n...

A great hotel in a nice environment. Perfect and nicely welcome at the reception desk.
Nice room and friendly room service.
Very good gym and spa.

I have just one remark:
We booked two rooms and cancelled one room beginning of September, nearby three weeks ago. We were told that we have to pay both rooms. Today, where people working in the automotive world it is important to be flexibel and have to change priorities in some cases, I can`t understand that action and decesion from the hotel completely.
This is why I didn`t give better rate.