If I could rate them less I would. Dropped off my ...

If I could rate them less I would. Dropped off my computer to have it updated from Windows 7 pro to Windows 10. Ken told me it would take about 2 days. 3 weeks later and still no computer. Been by office half a dozen times no one ever there. Called a dozen times never an answer. At this point I just want my computer back!! Horrible company to deal with! Zero customer service!