Dagoberto Lopez

Review of Contrado Imaging Ltd Group

Don't deal with this company just look elsewhere.\...

Don't deal with this company just look elsewhere.\

My first order were a couple of fabric prints, but when I tried to order a second set to see what I would like when I ordered flags, they would not print and demanded more explanation on my project. There excuse was that they did not want to get in trouble for what they were printing. Keep in my mind this was a reprint and they had already printed it once.

Furthermore, they kept printing it with a white border around what I wanted and told me there was no way around it. But then on my like 4th or 6th order when I selected no border, there was no border. So they lied to me.

After spending a bunch of money ordering fabric prints for a school project, I purchased flags on my 7th or 8th order. The flags came as fabric and were not stitched, hemmed, etc to be a flag. When contacting the company they said I had to order from their custom flag section, which I did and on there end it never happened. They then continued to say it was my fault and when I sent them a video of me trying to order from their flag page and it not working. Their reply was oh thats weird its working on our end.

This one star doesnt come from that experience, nor the explaining the project or the borders, but the experience with my last order.

My last order were flags and two out of three came correctly, as one of the flags needed to be reprinted. So I proceeded to pay and order the flag with corrections.

They sent the flag on the wrong fabric. Keep in mind this project had a deadline they were aware from. They then sent me another flag to correct their mistake, only to wait days to receive the same screwed up fabric. When contacting them, they said its my fault for ordering the wrong print and would not fix it. They also wouldn't call me or return my emails after that point.

The flag that arrived was ordered by them, hence they chose the fabric that it was getting printed on and then wanted to blame me. In the end I have to spend more money to get the fabric I needed because there was no time left and I needed to meet my deadline. Also it couldnt be printed in flag format for any fabric but one which is weird. So after all these orders, money, and time I had to then construct my own flag with the fabric.

What pisses me off the most is the audacity, after being such a profitable client, that they would throw their mistakes in my face as if they were mine and then completely ignore me.

Save your time and money and go elsewhere.