Eli Harden

Review of O'Hare Hilton Hotel

Sorry for the long review but here are things you ...

Sorry for the long review but here are things you should know. After being forced to stay an extra day due to flight cancellations, I booked 2 rooms using the app $477 each. When we checked in there was a huge line. Of course their system was down. Our room wasnt ready so I got a down grade from business to a regular king but no refund because the system was down. Finally got to my room and it was really hot. Tried to turn down the heat but it just kept getting hotter. Opened the window the 2 inches allotted but because it s by the airport all you can smell are the fumes of Diesel and Av gas. Went to take a shower and my towel was smaller and harder than I was used to at other Hilton s. It was also stained. Called for Room Service and they no longer use the late night menu. The internet is not adequate and it takes way to long to get on so I just used my cellular data. They have no vending machines and they don t have the complimentary coffee. You can get a bottle of water. Had this been a $200 room it would have been one thing. I could have taken a taxi to the Hampton inn and been In more comfortable circumstances and had more money in my wallet. Don t stay here unless someone else is paying for it and you have no other options.