The worst experience. Try calling the hotel (go on...

The worst experience. Try calling the hotel (go on, try!) and I assure you no one will ever pickup. Oh you need billing help? Press option 6 for Acct. and no one will answer because the mailbox is full. Something isn't right about this place. I wouldn't trust any hotel in the area that doesn't take care of customer service before and after a stay. Better off trying a brand name hotel that will inherently come with accountability as opposed to these one off hotels that are fly by night. I am still waiting for billing help as I was overcharged and no one will even return a call or email. Just odd, frustrating and unprofessional to say the least!