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Michelle Lovely

3 years ago

When called for my appointment, she said they were...

When called for my appointment, she said they weren't busy, but I would have to wait 1 1/2 to 2hrs. I made an appointment for 12p, I was told to be there at 11:30. I was told it would be $59. I showed up at 11:30 & told my appointment was at 1p, but they could get me in early. Then I was told it was $120 or $59 & my medical records would be available to meet employer. Then I wanted till 1:15p. I had to type in my info & medical history in to a computer without a computer pen. It took while for the computer to open the program & it logged out a few times & I had to stand at the counter so the computer could be charging. After I paid $59, waited an hour & half, I was examed. My measurements were good, my blood pressure was good, sight, earring all good. Then the doctor said, I had to get letters from my doctor for my meds & some more tests before he would give me a mental card. I understand new regulations & the feds want healthy safe drivers operating big vehicles on the road. I have been driving professionally for over 15yrs and have earned over 8 yrs safe driving from the national safety counsel. My time is valuable too. I was lied to twice & had to wait over an hour & half & then the refused to give me my medical card not even one for 90 days. Then they refused to give me a refund. So I'm out $59 too. Metro alone has over 5000 drivers that need these cards yearly, every driver I talked refuse to go to concentra unless pulled for a drug test. I won't be going back to concentra, unless I'm pulled for a pee test. When I get my test done, I won't go back to wait for hours even with an appointment. I could of been told earlier I would need letters for my meds. Concentra will always make me come back, they need something more. Concentra lies & cheats & and are thieves. The so called doc was rude & talked down to me. I don't think concentra will be in business long especially with the rude liing staff you employ. Thank you for wasting my time & liing to me & stold my money.

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