4 years ago

Hotel was great. The perk of leaving our car parke...

Hotel was great. The perk of leaving our car parked at the hotel was awesome. Breakfast was tasty. The one area that did not give a full five stars is the shuttle service. The shuttles only ran at later hours than we wanted and only ran on an every hour increments to the port terminal. The first hour offered was 10 AM and full. The next options were 11 AM or 12 PM.

We did not use the shuttle service because of the lack of options and hired a private driver to accommodate our needs. This worked so great for us... we were dropped off at the front door of the port, and returning we were picked up right there as soon as we came out of the terminal at the port. They get my 5 star rating.

The second area that lost a star is the front desk clerk girl (to specify, it was the short girl with dark hair working the evening of 9/18/19) was so unfriendly and cold. I could not even make eye contact with her because she was so unpleasant. This girl should not be on the front desk with her wet mop personality.

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