Wanda Baker

Review of ARA - American Relocation Alli...

My move was scheduled for July 28th between 8:30-9...

My move was scheduled for July 28th between 8:30-9:00a.m. needless to say the move never took place. This was one of the worse moves in my entire life. The movers arrived at 9:30 a.m. with items already on the truck. After the truck driver came in look at my furniture asked me would it be ok for him to deliver the items that where on truck and come back at 1p.m. I said ok. I still had a few things to pack. Not haven been to sleep up all night packing. My contact was for 3 men four hr. The driver then informed me after coming back at 1p.m. that he could move everthing that was listing in my contact in four hr. He could only move furniture and nothing else.I was not quoted that I had to pay extra to have my glass items wrapped. Needless to say the glass knobs on my expensive office desk where broken. Frame on box spring was broken. By this time I was so upset. I am a sixty year old women who is disabled. A couple of freinds came over to help me as well with this move.The driver and one of my friends got into a argument about them breaking up my furniture. So the driver called someone from the company told them what had transpared. The person on the other end of the phone told the driver to take all of my furniture off truck and leave it on the sidewalk and pull off. I will not be recommending or using this company again.I am still trying to get my deposit back as well as being reimbursed for all items broken.