At the risk of being "that guy", I must say I was ...

At the risk of being "that guy", I must say I was very disappointed with my experience here. I had my car serviced and when I picked it up an 8 inch scratch on the back spoiler. I had never seen it before and could not verify that the damage occurred at the dealer so I let it go. I went back a second time for routine service and verified the condition of the spoiler before leaving the car. I went to pick up the car and was greeted with an identical scratch 2 inches to the left of the first one. I brought it up and got the wonderful experience of having the staff a foothills toyota look at me as though I was a complete idiot. The service manager was even worse! They took no responsibility and I have 2 new blemishes on my car. I'm sure there are many positive stories from other customers but I have never been more displeased as a customer. This is my first negative review of any place. (I guess I have to live with my new "crazy guy" status)