We were very disappointed with the phone service. ...

We were very disappointed with the phone service. Always at least 20 min hold for front desk. Slots very tight. Tower is the best! Beware of room charges! Do not include resort fees or upgrades which are def needed. Otherwise no refrigerator, safe, or view. Extremely disappointed with Top of the World Restaurant. Over priced for quality! Server was rude. Reservations not respected! Would not go back.