Julia Hyde

Review of Ray White Maroubra, South Coog...

Everyone needs to be aware of Ray White Maroubra's...

Everyone needs to be aware of Ray White Maroubra's poor conduct.
I went out to inspect a property in Rosebery - & let me tell you, I have never experienced such unprofessional treatment, yet alone behaviour. The agent was no where around to greet me upon arrival, so I proceeded to enter the premises - as I was perusing and taking note of the rooms - I then was greeted by the agent with "I'm about to close up" to which I replied "Yes, no problem, I am aware you will be ending the inspection in 3 minutes." I kept it very quick and looked at the house and backyard with urgency while also taking photos. The agent then offered me an application form - but I politely said "I'm good thank you." Hurriedly, I then asked the agent where the bathroom was located to which he responded "please leave". This was a surprised me, as I did not understand where that would have come from. He then proceed to tell me "You are very rude, you rudely did not take an application form and you haven't told me your name." I then told the agent "I'm sorry I wasn't trying to be rude - I simply didn't want to take much of your time, as I am aware you'd be wanting to close very soon." I then proceeded to the the front of house. The agent continued to say I was rude and kept telling me to leave. I was very shocked by this, and told the agent that he was being very rude. The agent was behind me as I said that, but what came next left me very distraught and shaken. The agent yelled at me - he was yelling profanities towards me. As I was completely shaken, I left in a hurry and decided to call the office of the agency to report him - I wasn't able to speak to anyone in charge, and was given an email. I also didn't have a pleasant experience on the phone when it was answered by the office. An experience like this is not one to let slide. To leave a house shaken and distraught / to experience such appalling behaviour is not ok. I have already reported this to Fair Trade and will also follow up by calling the office again. I should not have experienced this while trying to find a home. I am very disappointed in Ray White Maroubra's conduct and will very much find it hard to go through Ray White realestate agency to find a home. Absolutely disgusted in the treatment I received.

I never refused any info nor did I withhold. I was offered an application form. The agent didn't ask for my name nor my number. He greeted me with "I'm about to close up."
Other inspections I attended that day - An agent greeted me politely and asked for my name and number. This is the 3rd time now I've tried to contact your office.

It's been 5 days of still no contact from the Office of Ray White in Maroubra - absolutely disgusting and unprofessional. I would steer clear from this agency - this agency has now been reported and their conduct is being reviewed.