Heritage Property Management is the worst HOA grou...

Heritage Property Management is the worst HOA group I have ever dealt with. I never received a statement via postal mail nor email. I found out from my neighbors that $300 dues are due 2/1/19. Most of them received statements, but several of my neighbors are like me and did not recieve anything. It took me two weeks of calling, leaving voicemails, and sending emails to finally get a call back. They claim my email address was wrong which is why I could not log onto the payment portal and why I did not receive an email statement. I asked why they did not mail statements, to which she responded that they did. She told me my dues are $300 due 2/1/19. This was Tuesday 1/15. I finally got paid today 1/18. I logged onto the portal and it says dues are now $350. I called account receivables 7 times until someone finally answered. I asked why the cost went up and was told it was a board decision. I asked why I was not informed of the increase and she stated I should have received a statement in the mail. I told her I have never gotten any correspondence from them via mail or otherwise. I asked she send me an statement. I received an emailed statment...finally. But it was for 2018 and said my balance was $0.00. I had to contact them again and finally get a 2019 statement with actual information on it. They are horrible. They do not send correspondence. They take forever to return calls. I am strongly disappointed and I hope I never live in a neighborhood they manage ever again. Also, I asked what our dues are used for since we have no sign for our neighborhood, no pool, no clubhouse, no common space...no one could give me an answer. Heritage Property Management is disappointing and awful.