Jen VanLaecken

Review of The Roosevelt New Orleans, A W...

We had a four-room group stay this weekend and the...

We had a four-room group stay this weekend and the customer service could not have been better! One of the four rooms had a breast-feeding mom and the person checking us in overheard us talking about needing a refrigerator. Without even asking, I received notification via email that a personal concierge had heard of our request and a refrigerator would be brought to their room before their arrival. Fantastic service, beautiful hotel, comfortable beds and a welcoming staff. Couldn't be better!