Marla Jones Review of Watermark Beach Resort
On Saturday April 16th, my bachlorette dinner was ...
On Saturday April 16th, my bachlorette dinner was held in the dining room at Watermark. My maid of honour meticulously planned the entire weekend in Osoyoos perfectly, from visiting each bar, and other restaurants in town, to the wine tour around the famous vinyards in Oliver. I was dressed by my friends in a wardrobe of entirely white with a tiara, as my friends adorned an all black attire, making it fairly obvious I was at the very least a guest of honour. At each of these locations we visited in celebration of my upcoming nuptials, I was treated like a queen, with excellent service, and if not matched excitement, at the very least an acknowledging 'congratulations' from staff.
This however was not the case at The Restaurant at Watermark. The waiter did not acknowledge me as a guest of honour, he did not make note of my presence being out of the ordinary. Instead of being asked a drink order, I had to interrupt him to order. I was not requested once whether or not I would like a second drink or perhaps a wine option with my dinner, my first drink was finished within 15 minutes of receiving it at the beginning of the meal and not once replaced. I know that we were served 'family style' as this was the most appropriate for the restaurant for a group of our size; however each dish was placed in front of me last or out of reach.
As friends were paying I overheard the waiter ask where we were headed next, after my friends informed him of our next event he proceeded to mention that our next venue was a poor choice; Something I found slightly inappropriate.
The most appalling of the night was what I had learned after I'd left. My maid of honour was in charge of transporting us to the next venue. After we had all settled the bills she needed to make multiple trips; and I'd travelled in the first group while some friends remained behind at the restaurant in waiting. After she had made her third and final trip, the guests that joined me let us know that they had proceeded to order a few more beverages while they waited; when they approached the waiter for the bill for these drinks, he told them that payment was unnecessary. If anyone should have had special treatment, and I'm not asking or expecting anything for free, but it should have been the bride if anyone. I felt very unimportant and in no way a guest of honour. If you want to feel special on your day, be it a birthday, grad event, or bachelorette; maybe try somewhere other than The Restaurant at Watermark. If you want the waiter to flirt with your attractive friend on your special day, by all means, this is your place.
The pity here really is that the food and the drink was delicious,my praise to the chef, I would have surely ordered more, and told my friends and family of the delicious meals. I would also have loved to have tried a bottle or two of the wine selection, however the opportunity for me to even request one was so vacant and the overall experience was so marred by the lack of service and respect to the type of event. I felt disregarded and disrespected. And, after making multiple attempts to contact the resort, with no response at all regarding my complaint, I feel it necessary to warn others before they are treated similarly.

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