Tamara Borchardt

Review of Artcraft Management, Inc

I live at one of the properties managed by Artcraf...

I live at one of the properties managed by Artcraft called The Gardens on Timberlake in Lynchburg Va. They are the only gated community in the city, the rent is over $1000 month - yet the complex can't afford to allow residents to have 2 parking spaces without "charging" tenants $100 per vehicle per year fee when you have more than 1 vehicle as of June 1st 2018 or they will have Beeline Towing company tow your car for a $240 fee. You do have the option of parking your car outside the gates but why do this when you pay to live in a gated community. This was NOT part of the lease agreement i signed in March. I spoke with Ashley today at Artcraft who told me that they COULD change ANY part of a lease agreement without your consent as long as they give you a written 30 day notice, and that Artcraft stands behind what the complex is doing. I watched as at least a dozen of my neighbors vehicles were towed from inside the gates this past weekend, where we think we are safe. One lady chased after the Beeline Towing Co truck as he took her car away yelling that she lived here and what was he doing when she was parked in a space. I have 8mo until my lease is up/ there are a lot of tenants who will be moving when their lease is up. This is a horrible management company and the apartment complex has horrible office employees. I do not recommend anyone move to a complex managed by Artcraft Management.