This food service has potential but I am not about...

This food service has potential but I am not about to help it get better on my time or money. I have ordered through here several times, and like other reviewers, I have been missing items over and over again. Each time something was missing, I requested that I receive a refund and this was seamless; however, the inconveniences this brings has been just too much. Today, February 5, 2020, my meal never even showed up. This is a work lunch service and people do not have all day to wait for things to be right or show up whenever they get around to it.