No other way to explain it or sugar coat it, they'...

No other way to explain it or sugar coat it, they're crooks! I saw the story last night about the extended warranty offered from Signet through Kline Nissan (and other dealerships) on KARE 11; and I can 100% agree and identify with it. This is no accident! I bought a brand new car from Kline Nissan over 10 years and I got caught up in this exact same scam! The warranty guy was pushing me to sign an extended warranty and absolutely sold it to me as a win / win situation. If my car broke down during the lifetime of the warranty they'd pay for it; if it didn't, I get the entire warranty amount paid back to me; so no risk to me I was good either way. Needless to say, I never used the warranty and when I tried to call the insurance company, they said the proper paperwork wasn't filled out by the dealership. When I confronted Kline Nissan in person, they first played dumb but then eventually admitted they fired that warranty salesperson a couple of years earlier for this exact reason and there's nothing they could or would do for me. So this fraud is no accident, they've been doing this for years and years!!! Kline absolutely knew and knows about what's going on, and they flat out don't care. Do yourself a favor and find a dealership that isn't there to screw their customers!!! You definitely can't trust them. But I can so one good or positive thing, thanks to Kline Nissan, I've never bought a warranty or extended warranty on another product. So I guess they saved me money over the years.