Alyxzia Arnold

Review of Banner Thunderbird Medical Cen...

I visited the ER last night. Checking in with the ...

I visited the ER last night. Checking in with the front office was fast and they were very friendly!!! I was taken back to a bed within 20 minutes. The nurses and medical assistant in the back were another story. I sat in that room for 4 hours only being seen when they took my blood, felt my back, and wheeled me off to do a cat scan. I was told by a nurse that she would bring in something for the pain and she never brought anything. For 4 hours I sat there listening to them talk about what they were going to buy from a shopping catalog and antagonize the belligerent man in the next room.During my visit I signed up to receive text message updates about my bloodwork etc...I got a message saying that I was being checked out and a nurse would be in shortly to discharge me. An hour and a half later I was discharged. The nurse didnt even read through the papers with me;told me to just sign and I could read them at home. Being 1:30 in the morning and disappointed beyond belief with their care, I signed the paperwork and left. And I will never return.