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Sonesta Levy

4 years ago

worst service. every single phone call made there ...

worst service. every single phone call made there has gone unanswered. I have been trying to reach the financial manager for MONTHS to remove an "additional insurance" I originally added to my car. I called every day for 3 weeks (some days between 5-10 times) and sporadically over the months. only to leave voicemails that never get answered. I intend to get it resolved when I walk in, but who has time for that. I work long hours and shouldnt have to drive to their location for something like this.
today I tried to make an appointment for an oil change looking forward to get both done when I visit, but that message has gone unanswered as well.

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