VERY nice place, rooms, asking directly from the r...

VERY nice place, rooms, asking directly from the resort, ice skating, year round pool.

Customer Service however, could have been much better on many occasions.
Valet parking is annoying, expensive, poorly organized. Self parking was offered on the website but not on-site. Front desk was not caring at all when our son dropped sth and it was gone 5 min later already (only logical solution - staff "cleaned" the area).