Anything that could go wrong did. Many staff membe...

Anything that could go wrong did. Many staff members are not able to handle the volume of people at the resort. We got sick and tired of hearing from staff repeatedly that they were swamped, busy, and that over 500 guests checked in.

Parking was absolute pure mayhem... each night we sat in line in the driveway (one night 45 minutes) just to pull up to the front because valet was chaotic, tickets lost, cars parked haphazardly thus attendants were confused. The hotels response: "we know, but they are separate from us." Unacceptable!

We arrived at 1pm but our 2 rooms previously promised together weren't ready for check in until almost 9pm. It's a beautiful property and there are good people there but the majority of staff seemed to just be burned out.

Management did offer some credits and apology to make up for this but we won't be back nor recommend this property.