Customer service is very poor. I am not sure what ...

Customer service is very poor. I am not sure what experiences the people posting positive reviews have had. The gym I was a member of used this company. The gym closed down. I am told by Paramount I still have to pay the cancellation fee, even though there isn't a gym. I am told by Paramount that this is a policy of the gym that Paramount is just unable to avoid enforcing. The gym tells a different story. So essentially, Paramount is making out like bandits by receiving payments from every member of a gym that doesn't exist for another month. Not only is this a shameful business practice, it is also a potential serious consumer protection violation. Be wary of using a gym that uses this service.