Jacob Gottshalk

Review of Embassy Suites Williamsburg

The ambience was very nice here. The rooms were cl...

The ambience was very nice here. The rooms were clean. However, the beds were like sleeping on a slab of wood and the air conditioning was not accurate at all. We had it at 66 and it felt like it was over 70 and extremely muggy in the room. I didn't see breakfast in the morning. I also called the front desk about some channels not working on the television and their response "well maintenance knows and they reset something, sorry its not working. Is there anything else I can help with?" What kind of answer is that? Disappointed in this stay to say the least.