This company signed us up without us completing th...

This company signed us up without us completing the signup process. They required at signup, for us to make a prepayment of $300. We declined to complete the signing process because we didn't feel it fit in our idea of contract and opted for another. But somehow, they have a contract with us that we didn't complete signing with for the next 5 months. Calling customer service got us nowhere: the kept repeating that we completed signing contrary to what actually happened. Now they keep sending emails to rate them: does ENTRUST actually expect miracles when they have not earned nor worked for our TRUST? We could give them ZERO stars for LACK OF TRUST but that is not on the table, or is it?? And after 6 months, am happy to report that they didn't disappoint: NEVER PAID SO MUCH FOR ELECTRICITY IN ANY 6-MONTH PERIOD AS I HAVE WITH ENTRUST AS OF YESTERDAY! Glad am done with Entrust: Stay away from Entrust.