WARNING: Technicians did NOT follow Apple guidelin...

WARNING: Technicians did NOT follow Apple guidelines when replacing my aging battery in my iPhoneX.

Upon re-sealing the phone they either forgot or chose not to include the water seal protector. I found out the hard way when using my phone in a light rain shower.

Carbon computing refused to fix the phone and tried to scam me into replacing the entire unit for $700 !!

Of course I took it elsewhere. When they opened the phone they told me the water seal was missing and knew right away that someone had worked on my phone. The Oled screen died due to water damage because of Carbon Computings faulty replacement.

I was out $350 for a new display. Upon contacting Nathan who runs Carbon computing (quite a useless fellow) he hid behind a prepared statement we follow the guidelines. Contact Apple directly .

This is a warning to everyone. Get your phone serviced ONLY AT APPLE STORES !!! This place not only failed to follow the battery replacement guidelines Apple set out for them but refused to make up for it.

If you ve had a similar experience I urge you to contact APPLE immediately and log the complaint. They should not be servicing Apple products if they aren t going to follow the repair guidelines set out for them.