Jai Cole

Review of Ansett Airlines of Australia

Tried to contact them and got a recorded message t...

Tried to contact them and got a recorded message there would be a 2 hour wait time. left a call back message and was informed I would not lose my place in the queue. 5 hours later no call so I called again and stayed on hold for 1.5 hours. Finally got through to India and had to ask the 'representative' up to 4 times each answer for her to repeat herself as I had no clue what she was saying. Eventually solved the issue and 2 hours later got the call back from the initial message. Great work Australia's leading airline. FYI will never choose Qantas again.