If I could give this company ZERO stars, it would ...

If I could give this company ZERO stars, it would still be too many. Let me begin by saying that we were very good renters - always paid on time, improved the property while we lived there (it was a single family home - we did extra yard work, etc beyond normal upkeep to make the property look nice), gave them access whenever they needed and followed the clauses of the lease to the letter. Even so, I cannot begin to express how TERRIBLE our experience was renting from this company. They took every opportunity to charge us incorrectly (always in their favor and always straight out of our bank account because we made the mistake of using auto-pay for our monthly rent payment) and getting someone to pay attention to or even acknowledge our maintenance requests just about required setting the place on fire. Even the employees who seemed to try to be helpful ended up causing us to be nickel and dimed right up until our very last day as renters. I would NEVER rent one of their properties again because it's not worth the hassle and stress of dealing with this awful company. Future renters beware!!! Even if you don't take this warning as truth, do yourself a favor and read the leasing agreement word for word, consider what will happen if you have to break the lease early and ask them for a copy of their "moving out" checklist BEFORE you sign a lease with them (this is good info not only for what you will have to do before moving out, but it will also tell you how the place was left by the previous renters because I don't believe Berkeley does much more). And then, if you still rent from them... good luck!