Went there for xmas and unlike most reviews it was...

Went there for xmas and unlike most reviews it was a very nice experience. My steak was not cooked properly, but they quickly redid it to perfection. We went later in the day. The one thing I did notice is they do not follow serving ettiquette in this restaurant. Which is not that big a deal, just not typical if you want to compete with other upscale restaurants.
The one star is for New Years eve. HORRIBLE!. $98 for a similar menu to xmas that was $50. I guess the other $50 was for the mediocre band and the one glass of champagne. The service was the worst I've had in a very long time and that was at a cheap steak place. It took 45 minutes to get us water and take our drink orders. It improved slightly for a while.
then slowed again. We were given coffee and no desert. We didn't get dessert until 11:20 pm. .We wanted another bottle of wine, but our waiter was too busy drinking wine with the people at the next table to notice us. Then we were forced to give a 20% tip. I normally tip minimal 20% cuz I've been in the service business. Often more if the service is a little better than normal. None of us wanted to give 20% at our table for the poor service. Need more help or not start serving so early on New Years. Never again. . The manager could care less.
Xmas dinner took 2 hrs this took over 3 1/2 to get the food served. I hope Andrea reads this. I've been going to this restaurant since it opened. So disappointed.