TERRIBLE! went to nex pharmacy to pick up called i...

TERRIBLE! went to nex pharmacy to pick up called in refill. signs directed me to kiosk to take ticket. selected pick up called in refill. ticket directed me to have a seat and wait. display for orders ready for pick up showed approx 30min wait. after a frustrating 1 1/2 wait my number never came up. i went to pick up window to see what was going on. the girl told me "oh if it's a call in you come right to the window." your posted directions sure don't tell you to do that. my ticket number was displayed. i'd give a minus 5.star if it were possible.