Greg V

Review of Bob Moore Infiniti Porsche Aud...

I tried to get a part ordered for my aunts vehicle...

I tried to get a part ordered for my aunts vehicle and they couldn't even give me a call or try to order the part. To further the blatant disregard for a customers vehicle care they had one of their mechanics who my aunt said she didn't want working on her vehicle due to the fact he didn't put the vehicle back together properly the first time work on her vehicle the second time. The vehicle actually came out worse than it went in. The manager there had the audacity to try and defend his employee and treated my aunt without any respect through the whole process. If this is how they treat veterans, I would say to all military and civilians don't do business here.

***In response to the reply from the owner.***
What good would it really do, we already went down this road and the manager acted very unprofessionally on the phone. My aunt is still waiting on a reply from the manager. since the damage to the vehicle from guy who did the work on her vehicle, who broker the the radiator and cracked her dash and said nothing to anybody. You all had the chance to make amends for the piss poor service and damage to her vehicle. Seriously a dealer who cant even do that. Especially when they are at fault for the damages, theres no excuse.