Caryl Bigenho Review of Toyota of Simi Valley
We had a great experience buying a Prius C at DCH ...
We had a great experience buying a Prius C at DCH this weekend. In fact, it was the best car-buying experience we have ever had (we are both in our mid '70s so that is a lot of experience). Cesar Garcia was our sales rep.
We were unsure that the car would be what we really wanted, so he (they) let us take the "unwind" car for an extended test drive (it already had about 300 miles on it from a short-time owner whose credit had fallen through). Then we went home to do some research that evening. We wanted to check on whether the price was really a good deal (it was) and whether getting a 2012 with all of the "bells and whistles" would be better than getting a 2013 with fewer features (it was). So we went back yesterday and bought it!
We had also researched extended warranties and found we could get a better deal through an insurance policy, so we declined the policy they were offering. We declined a few other options, but did opt for the interior/exterior surface protection (sort of like Scotch Guard for the whole car). We want to keep it looking nice!
After the paperwork was done, Cesar helped us sync my phone to the bluetooth system and showed us a lot of the features. He also told us it would probably take a while to learn how to use everything and to come back whenever we needed and he would help us learn to use them. It is sort of like driving a powerful computer!
The car, when "delivered," was perfect. It even had a full tank of gas! I would definitely recommend buying your next Prius (or any other car) at DCH Toyota of Simi Valley.
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