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Kevin Schultz

4 years ago

Had tint installed here but there were lot of bubb...

Had tint installed here but there were lot of bubbles. Vince offered to fix it but not to my satisfaction. After complaints to headquarters, they offered to uninstall and refund my money. The uninstall took less than a half hour, when they install took 2+. When I got home I noticed the trim pieces in my car had been ripped off and destroyed. Ziebart denied fault, saying there was no way they could have done it. Even though the car was in perfect shape inside and out before ziebart working on it. After much complaining Vince offered to buy a $15 piece of carpet to go over the part they destroyed lol. Thru this whole situation Vince was very unprofessional - always screaming, interrupting the customer, and telling them they are wrong. Gave Vince one last chance to fix it before taking him to court and he came out of the building screaming and swearing in front of all his customers. After all his denial of him not doing any damage he was found guilty in court and had to pay my damages

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