It was the most HORRIBLE experience I ve had. I am...

It was the most HORRIBLE experience I ve had. I am a student at Boston University and I had called in an emergency and they connected me to your hospital with an ambulance coming.

I reach the hotel and then after 5 minutes of someone attending me, I was kept at the waiting area for 3 and a half hours. An EMERGENCY PATIENT KEPT IN WAITING FOR 3.5 HOURS and I eventually left without getting treated because my condition was getting worse.

I kept asking people to help me and get me the appointment but your pathetic and unresponsive staff did absolutely nothing.

I hope you will take this seriously because you could be responsible for my life and chose to ignore your responsibilities. I am considering taking legal action against your hospital if I am not given a formal apology for absolute lack of responsibility and possibly worsening my situation.