Andrew Robertson

Review of Crystal Travel

I'm a little surprised to read the latest reviews ...

I'm a little surprised to read the latest reviews concerning Crystal Travel. I booked two 1st class tickets for my wife and I last year for flights to take place in February this year. I was a little unhappy with the quality of the initial paperwork in so far as there was a fair amount of air travel shorthand. I queried the information and received a satisfactory explanation. N evertheless, I refused to provide a reference for Crystal Travel until my wife and I had undertaken the flights. Our flights consisted of a 1st class flight to Bangkok; business class Bangkok to Bali where my wife and I joined a cruise ship. The return was an open jaw business class return from Hong Kong to Bangkok; and onward to London in 1st Class. All flights were with Thai Air and I have to say we experienced no negative issues at all with the bookings. Given the experience we had with Crystal Travel I'm about to research another similar trip for January 2016 although it won't be open jaw.. I'm will obviously take note of the recent reviews but as indicated had no issues with the booking referred to.